Computer Services

Over the years, Sar-Net Information Technology Services has established strong relationships with a variety of companies, both large and small, based on trust, understanding and competence. Our technical staff are familiarized and trained in the latest technological advancements, new products, and services. With decades of experience, you can be sure that we have the knowledge and expertise to give you the answers and leverage your looking for. Contact us today!

• Server Maintenance & Administration
• On-site Technical Support
• After-hours Tech Support
• Personal House Calls Support
• Equipment Sales & Sourcing
• Remote Computer Tech Support
• Infrastructure Review & Design
• Antivirus, Malware & Spyware Removal / Protection
• Disaster & Data Recovery
• Virtualization
• Project Management
• Regulatory Compliance

Server Maintenance & Administration

Day-to-day Server Administration includes: remote management of your passwords, security settings, system configurations, and file management.

We can completely administer your servers. Your designated server technician can even remotely access your servers to perform various tasks. By utilizing the breadth of our technology experience, you can be assured your servers are in safe hands. Never again will you have issues accessing files, or even setting up new users, adding email addresses and other routine tasks, as help is only a phone call away. [ back to top ]

On-site Technical Support

On-Site Technical Support provides hands-on expertise for your immediate problems and requirements. You gain quick access to a range of expertise that is usually only available in large IT departments. Our onsite service can extend beyond the office to your home business requirements. [ back to top ]

After-hours Tech Support

Enhance your in-house IT support to full 24/7 coverage. After-Hours Technical Support allows you to run a 24-hour IT operation without putting your staff on call. Our response plan is integrated with your existing procedures so that the user experience is consistent. [ back to top ]

Personal House Calls Support

Our personal house call service is available for in-home personal computing. Upgrades, repairs, maintenance, troubleshooting, consulting and training are all just a phone call away.[ back to top ]

Equipment Sales & Sourcing

Product Purchasing provides hardware and software products for your regular IT needs, major projects and emergency situations. Leverage our technical expertise and purchasing relationships to get the right product at the right price, quickly. [ back to top ]

Remote Computer Tech Support

Remote PC & Network Management is an advanced warning service that can potentially monitor the status of all devices on your network and allow secured access to pc's and servers. With remote resolution service, our technicians can resolve most challenges without making on-site visits. On-site visits can be dispatched if required. [ back to top ]

Infrastructure Review & Design

Infrastructure Review and Design provides design and planning expertise for your major projects. Areas covered include product selection, security assessment, network and capacity analysis, and system architecture review. [ back to top ]

Antivirus, Malware & Spyware Removal / Protection

Sar-Net IT Services anti-virus services can prevent, repair and protect your PC's, Servers and network from viruses that can quickly spread, damage key documents, and even take down your systems. [ back to top ]

Disaster & Data Recovery

Disaster Recovery helps assure you that your files stay safe. In case of hardware failure, fire, electrical surge, flood, theft or any other unforeseen disaster, you will have back-ups of your files either locally or at a secure off-site location so that you can continue work without having to struggle with data recovery. [ back to top ]

Virtualization

Through virtualization, you can drastically increase the availability and efficiency of resources and applications in your organization. In the past, servers were bound to the 'one server, one application' model which left 85% or more of resources unused. IT administrators would spend a large amount of time managing these servers as opposed to consolidating them in smaller more manageable groups.

Our technicians can create virtual machines onto your servers which produces the effect of having multiple computers on one server. These servers will then be able to host and provide different operating systems, services and applications instead of a single one. Servers that are no longer required can transfer their files and applications onto the main servers. Once this has been completed, the unused servers can be removed from service and put to other uses. [ back to top ]

Project Management

There will always be new and complicated projects happening in today's companies. Sometimes these tasks may be overwhelming or too time consuming to implement on a proposed deadline.

Sar-Net IT Services has experienced PMI qualified staff that will help manage these projects to insure that they are completed on time and on budget

An experienced Sar-Net IT Services representative will discuss the project goals, deadlines and costs with you in order to fully understand the dynamics. We will develop and discuss these items with you and establish the initial project budgets and time lines. Once the initial discussion is completed, we will advise and recommend ways to meet project criteria. We will then stay on board to insure that the project is meeting its deadlines and goals. Update reports, status meetings and full documentation are part of our service. [ back to top ]

Regulatory Compliance

Regulatory Compliance is an increasingly important responsibility in many industries and requirements that often include IT and related aspects. Our staff will advise and help implement measures in order to meet federal, provincial and international regulations.

At Sar-Net IT Services, our staff are well educated on most regulations and usually have alternatives on how to meet them. After consulting about the compliance, our staff will formulate an action plan and assist in implementing it as required. This often includes using our shared technical facilities and following our security processes. [ back to top ]